Question 1

What are the requirements to be activated as a Rent Manager on the website?

Accepted Answer

To be activated as a Rent Manager on the website, an LR account and three
Fire Certificates are required.

Question 2

Can I see my statistics?

Accepted Answer

Yes, your statistics are readily available on your dashboard.

Question 3

Can profile information be edited?

Accepted Answer

Yes. Profile information can be updated, including contact details, location
information, and profile picture

Question 4

How to create a listing?

Accepted Answer

You can create a listing anytime from your dashboard by clicking the Rent.ph on the upper right side, the house icon with a plus sign. Alternatively, navigate to the left side navigation on the Rent Manager tools and click add listing.

Question 5

How many photos can I upload in my listing?

Accepted Answer

You can upload a minimum of 5 photos and up to a maximum of 20 photos
per listing

Question 6

Do we have rules for uploading photos for listings?

Accepted Answer

Please ensure that listing photos do not show any faces or personal details,
and that all images are clear and not blurred.

Question 7

Can I upload videos to my listing?

Accepted Answer

Yes, you can upload one video to your listing, with a maximum length of 1
minute.

Question 8

How to verify my listing?

Accepted Answer

To verify your listing, simply upload your RAPA or Authorization to Market
Property Contract. This document is kept private and will not be visible to the
public.

Question 9

Will listings be automatically published publicly?

Accepted Answer

No. All uploaded listings go through a review process will be tagged as
"pending" momentarily and must be approved by the admin before they
become publicly visible.

Question 10

Where can listings be viewed?

Accepted Answer

Listings uploaded by other Rent Managers are accessible through the
"Properties" section, while you can view your own listings by heading to your
dashboard and clicking "My Listings"

Question 11

How do I share my listing in my social media accounts?

Accepted Answer

You can share your listings publicly on your social media accounts by copying
the link of the listing.

Question 12

Is it allowed to have the same listing as another Rent Manager on the website?

Accepted Answer

Yes, as long as the listing is not exclusive to a specific Rent Manager and
there is permission from the property owner. It is also allowed if you have
permission from the Rent Manager who originally owns the listing.

Question 13

If a Rent Manager has a prospect client, can they look for a listing on the website?

Accepted Answer

Yes, they can look for a listing on the website and connect with other rent
managers.

Question 14

Besides my listings, can I also share blogs in my social media accounts?

Accepted Answer

Yes, the blogs uploaded weekly may be shared directly to your clients or
through your social media accounts by clicking on the corresponding icons on
the blog contents.

Question 15

Where can inquiries be checked?

Accepted Answer

Inquiries can be checked by clicking the Message icon at the top of the
website, beside News, or by accessing the “Messages” section in the
dashboard

Question 16

Is there a mobile application for Rent.ph?

Accepted Answer

Currently, it is primarily web-based and does not require downloading an app.

Question 17

Do Rent Managers have an ID?

Accepted Answer

The Digital Business Card available on the website may be used as the
official ID for Rent Managers under Leuterio Realty and Brokerage

Question 18

Where to find the Rent PH Contracts and Agreements?

Accepted Answer

Rent.ph Contracts and Agreements are easily accessible to download and
print by heading to your Dashboard and clicking "Downloadables"

Question 19

Are Rent Managers still involved if problems arise between the tenant and owner?

Accepted Answer

Yes, Rent Managers are there to assist both the tenant and the property
owner and help facilitate communication if any concerns or issues arise.

Question 20

Who should be contacted for concerns and support?

Accepted Answer

Rent.ph support team would be happy to assist any of your concerns or
inquiries by visiting the "Contact Us" section on the website or sending us a
message on our official Rent.ph Facebook Page.

Question 21

Can I use Rent.ph without signing up?

Accepted Answer

Yes, you can use the website to view listings. However, you can fully use the
website’s entire features if you register

Question 22

Is my personal information safe on Rent.ph?

Accepted Answer

Yes, your personal information is kept safe on Rent.ph. The platform is
monitored and follows proper data protection practices to ensure that user
information is handled securely and only used for legitimate rental-related
purposes.

Question 23

How to report concerns on the website?

Accepted Answer

Rent.ph support team would be happy to assist any of your concerns or
inquiries by visiting the "Contact Us" section on the website.

Question 24

What is Rent.ph?

Accepted Answer

Rent.ph is a Philippine-based rental platform that helps property owners and
tenants connect easily. It offers verified listings of residential and commercial
properties across the country. Beyond just listings, Rent.ph also provides
professional rent management services through trained Rent Managers,
making the rental process smoother, more secure, and more convenient for
both property owners and tenants.

Question 25

What makes Rent.ph different from other rental platforms?

Accepted Answer

Rent.ph is different from other rental platforms because it is not just a listing
site, it provides end-to-end support through rent managers who help with
marketing, tenant screening, document processing, and rent collection.

Question 26

Is Rent.ph available nationwide?

Accepted Answer

Yes, Rent.ph is available nationwide. Users from anywhere can browse
listings, while property owners across different cities and provinces can list
their rentals through our dedicated Rent Managers, making it easy for tenants
to find available units nationwide.

Question 27

Can I access Rent.ph on mobile or is there an app?

Accepted Answer

Yes, you can access Rent.ph on your mobile device through your web
browser, making it easy to browse listings anytime, anywhere. Currently, it is
primarily web-based and does not require downloading an app.

Question 28

Are there any fees when using the Rent.ph website?

Accepted Answer

Rent.ph does not require any fees to use the website. Users can browse
listings and connect with properties without any charges for accessing the
platform.

Question 29

What services does Rent Managers offer?

Accepted Answer

Rent Managers provide the following servicesfull property management and services including overseeing and maintaining propertieshandling tenant concernslease compliancemanage rent collectiontenant screening

Question 30

How does transaction work when hiring a Rent Manager?

Accepted Answer

Step 1: The property owner connects with a Rent Manager.Step 2: They sign an authorization to allow the Rent Manager to market and manage the property.Step 3: The Rent Manager finds and screens tenants, and assists with the lease process.Step 4: The Rent Manager earns a commission after the lease contract is signed finalizing the rental transaction

Question 31

What are ways to communicate with a Rent Manager?

Accepted Answer

You can contact a Rent Manager in two ways after you have logged into the
website:
Send a message directly on the listing you’re interested in, or Go to “Find a
Rent Manager,” select a profile, and send a message from there.

Question 32

Can guests create a listing?

Accepted Answer

While only Rent Managers can create listings on the website, guests can still
view listings and send inquiries to the Rent Managers.

Question 33

How to list my property as a property owner?

Accepted Answer

To list your property, simply create an account on the website and connect
with a Rent Manager. Provide your property details and authorize them to
represent and market your listing. They will then post and promote your
property on Rent.ph and handle inquiries on your behalf.

Question 34

How often are listings updated?

Accepted Answer

Listings on Rent.ph are updated in real time. Whenever rent managers make
changes, add new units, or mark properties as rented, the information on the
platform is updated immediately to ensure users always see the most
accurate and current listings.

Question 35

Can I filter listings by price, location or property type?

Accepted Answer

Yes, you can filter listings on Rent.ph by price, location, and property type.
The website provides search filters that help you easily narrow down and find
properties based on your preferred criteria.

Question 36

Can I save or Bookmark properties on the site?

Accepted Answer

Yes, simply click the “heart” icon on a listing to save it. It will be added to your
favorites for easy access later

Question 37

Is scamming possible?

Accepted Answer

The website is actively monitored by our admin team to help ensure a safe
and secure experience for all users.

Question 38

How to report a Rent Manager?

Accepted Answer

A "Report Rent Manager" button can be accessed through the profile of the
Rent Manager.

How can we help?

Apply to become a Certified Rent Manager

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