Hello! I'm Cheenie, an experienced BPO professional based in Davao City, Philippines. I have been in the call center industry for 8 years, and most of my work experiences have been with international companies. With expertise in customer service, billing and sales, technical support, survey data collection, and quality assurance, I am committed to delivering exceptional service, enhancing customer satisfaction, and driving business growth. I specialize in enhancing customer satisfaction and optimizing support processes, and I have a knack for resolving complex technical issues efficiently. Throughout my career, I’ve had the opportunity to work with diverse industries, ranging from telecommunications to data collection firms.
Hello! I'm Cheenie, an experienced BPO professional based in Davao City, Philippines. I have been in the call center industry for 8 years, and most of my work experiences have been with international companies. With expertise in customer service, billing and sales, technical support, survey data collection, and quality assurance, I am committed to delivering exceptional service, enhancing customer satisfaction, and driving business growth. I specialize in enhancing customer satisfaction and optimizing support processes, and I have a knack for resolving complex technical issues efficiently. Throughout my career, I’ve had the opportunity to work with diverse industries, ranging from telecommunications to data collection firms.