Support Specialist with 8 years of BPO experience—including roles as Team Leader and Trainer—and 3 years in freelancing. I’m skilled in admin tasks, billing, escalations, and agent support. With a strong background in customer service and team management, I’m committed to delivering efficient solutions and fostering high-performing teams.
Support Specialist with 8 years of BPO experience—including roles as Team Leader and Trainer—and 3 years in freelancing. I’m skilled in admin tasks, billing, escalations, and agent support. With a strong background in customer service and team management, I’m committed to delivering efficient solutions and fostering high-performing teams.